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Latest News


Access Health will take on the running of the surgery from 1st July 2019.

The CCG will be holding informal drop-in events at Mannamead Surgery. Please feel free to come along at any time during the sessions:

  • Thursday 13th June 2-4pm
  • Monday 17th June 6-8pm
  • Friday 21st June 2-4pm

If you have any questions, please contact the CCG.  You can also email, phone or write to the CCG to provide feedback and ask questions. Please get in touch by: 

• Calling: 01803 396444 
• Emailing: devon.primarycare@nhs.net 
• Writing: See address at the top of the letter

See attached letter for more information.

Patient letter from CCG May 2019


SOCIAL MEDIA!

We are now active on Facebook, Please “like” and share our page. Search:Mannamead Surgery or click on the link below.

 

Please note, we cannot arrange,book, or request any appointments, this is for information sharing only.


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Self Help/My Health

Prescription queries new telephone line

We have a new dedicated phone line for prescription queries only. Please contact the surgery on 223652 and choose option 4. This is available daily between 10.30-3pm. Please note we are unable to take prescription requests over the phone on this number.

Prescription Ordering Direct (POD) Call 01752 398 533

The NHS Prescription Ordering Direct (POD) service provides patients with a new and convenient way to order repeat prescriptions by calling 01752 398 533. This is a one-year pilot and will be evaluated throughout and if successful extended to further practices in Devon.


Prescription requests

We now require 3 working days notice for all repeat prescription requests Due to increasing demands on our services, from 1st February 2018 we will need 3 working days notice for all repeat prescription requests. Please register for online services to be able to order your usual medications from your phone or computer.

Mobile Details

Please ensure that we have your up to date contact details including mobile telephone number. Having a mobile number recorded will ensure that you will receive a text reminder for appointments as well.

URGENT APPOINTMENT SYSTEM: Any urgent on the day requests for appointments will be triaged by our acute care team. After discussion with you, he or she will arrange to see you, if this is necessary. PLEASE ANSWER YOUR TELEPHONE - missed calls may not be repeated later due to high demand.

 

 

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