Prescription queries new telephone line
We have a new dedicated phone line for prescription queries only. Please contact the surgery on 223652 and choose option 4. This is available daily between 10.30-3pm. Please note we are unable to take prescription requests over the phone.
We now require 3 working days notice for all repeat prescription requests Due to increasing demands on our services, from 1st February 2018 we will need 3 working days notice for all repeat prescription requests. Please register for online services to be able to order your usual medications from your phone or computer.
Please ensure that we have your up to date contact details including mobile telephone number. Having a mobile number recorded will ensure that you will receive a text reminder for appointments as well.
URGENT APPOINTMENT SYSTEM: Any urgent on the day requests for appointments will be triaged by either our Nurse Practitioner or the duty doctor for the day. After discussion with you, he or she will arrange to see you, if this is necessary. PLEASE ANSWER YOUR TELEPHONE - missed calls may not be repeated later due to high demand.